The cleaning companies make some mistakes when it comes to quality control. You can solve such mistakes when you make employees aware of expectations, keeping track with quality control and also inspecting all the software. One of the things that cannot be defined is the quality. Even if a great job of cleaning mirrors or buying the best vacuum equipment might have been done by your janitors, what gives the final say is the quality work and quality products. How the term quality means is not known by many people, and they are the ones who should read this article. How to regulate quality in your cleaning company will be learned by those who will continue reading this article.
The quality standards for products and services are maintained by an established program which is the one that is called quality control. Several items should be included in a quality control system, and this has been stated even by the consultants and management services. Some of those items that should be included are like inspection plans, reporting requirements, work expectations, and also key performance indicators. When cleaning companies are hired, all of them aim at offering quality services and products to their clients. But, because of some mistakes, the way that quality is measured, checked and enforced is different. I will discuss some quality control mistakes that cleaning companies make and how to fix them in this article.
Cleaning companies make a lot of quality control mistakes, and one of them is criticizing more than educating. The negative trends or issues are the ones you need to address with your janitors before quality control mistakes are criticized. Inspection scores should not be used to gather feedback and then belittle or embarrass an employee using negative results. If you would like to identify and validate the positive cleaning outcomes you should use quality inspection process. The most prevalent and critical deficiencies are the ones you should focus on after you have finished doing that. You should remind your staff of the expectations set in your quality control program if the problem keep occurring.
The other quality control mistake that cleaning companies make is when the employees are not aware of expectations. What the managers expect from their employees are not known by every employee, and this has been proven even through research. You should schedule a time to meet your cleaning staffs if you haven’t educated your employees about your expectations. For you to discuss your quality control program with the staff, you should use that time. You should explain to your cleaning employees the level of quality you expect from all of them, their responsibilities, and also when you will follow up when you meet them. If you would like to avoid making quality control mistakes you should use pens and papers instead of using quality control software.